Privacy policy

RetroVerse Privacy Policy

Last updated: November 1, 2025

RetroVerse (โ€œwe,โ€ โ€œus,โ€ or โ€œourโ€) operates this store and website through Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you visit our site or make a purchase.

1. Information We Collect

We collect the following types of data:

  • Contact details โ€“ name, address, phone number, email
  • Payment info โ€“ processed securely by Shopify or our payment providers
  • Order history โ€“ products viewed, purchased, or returned
  • Device & usage info โ€“ IP address, browser type, site activity

We also collect information you voluntarily provide through forms or customer support.

2. How We Use Your Information

We use your data to:

  • Process and deliver orders
  • Communicate about orders, support, and updates
  • Improve our site and shopping experience
  • Send optional marketing emails (you can unsubscribe anytime)
  • Prevent fraud and comply with legal obligations

3. Sharing Your Information

We share limited information only as necessary to operate our store:

  • Shopify (for store hosting and payments)
  • Service providers (shipping, analytics, email, customer service)
  • Marketing partners (for ads and promotions, where allowed by law)

We do not sell your personal data.

4. Data Security & Retention

Your information is securely processed through Shopifyโ€™s encrypted systems.
We retain personal data only as long as necessary for order fulfillment, accounting, or legal reasons.

5. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal data
  • Opt out of marketing communications
  • Request information about how your data is used

To exercise these rights, contact support@retroversepro.com.

6. International Transfers

Your information may be processed outside your home country (e.g., by Shopifyโ€™s servers in other regions). Shopify safeguards such transfers under applicable privacy standards.

7. Updates to This Policy

We may update this Privacy Policy periodically. The โ€œLast updatedโ€ date will reflect any changes. Continued use of our Services means you accept the revised policy.

8. Contact

For privacy inquiries or data requests, email support@retroversepro.com.

SMS / MMS Marketing Privacy

If you opt in to text updates or promotions:

  • We only use your phone number to send messages youโ€™ve agreed to receive.
  • We do not sell, rent, or share your number.
  • Reply STOP to unsubscribe or HELP for support.
  • Message/data rates may apply.

For SMS privacy questions, email support@retroversepro.com.